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Terms of Service

This document (hereinafter: Terms) sets out the conditions under which Nails and Lashes by Ildiko Tolvaj (hereinafter: Service Provider) offers beauty and personal care services to clients. These Terms govern the legal relationship between the Service Provider and the Client in its entirety.

I. Service Provider Information

  • Name: Nails and Lashes by Ildiko Tolvaj
  • Address: Neofytou Nikolaide 61, ?Office 101, Paphos, Cyprus, 8011
  • Phone: +35797724990
  • Email: [Not provided]
  • Website: /ildikotolvaj

II. Definitions and Scope

Service Provider: the natural or legal person identified above who performs beauty and personal care services.

Client: any adult individual, or a minor aged 14 or over (with the prior consent of their legal guardian), who uses the services.

These Terms apply to all beauty treatments offered by the Service Provider and to the use of the Service Provider's website. This document is available and downloadable on the website at all times.

By booking an appointment — whether online, by phone, or in person — the Client acknowledges that they have read and accepted these Terms.

III. Services and Pricing

The Service Provider offers beauty and personal care treatments. The full range of services, their descriptions, and current pricing are published on the website and the Service Provider's social media channels. Prices are indicative; the Service Provider may adjust pricing with prior notice and may offer individual quotes. The price valid at the time of a confirmed booking applies to that appointment.

The language of service: Hungarian.

IV. Formation of Contract

A contract between the Service Provider and the Client is formed upon booking an appointment, regardless of the booking method (online system, phone, messaging, or in person). Once confirmed, the Service Provider undertakes to perform the service at the agreed time and under the agreed conditions.

V. Appointment Changes and Cancellations

Appointments may be rescheduled or cancelled no later than 24 hours before the scheduled time. If the Client fails to cancel within this period or does not attend the appointment, the Service Provider may charge 50% of the treatment price.

If the Service Provider cancels within less than 24 hours, the Client is entitled to a one-time 20% discount on their next visit.

VI. Payment Methods

Payment for services is due upon completion of the treatment and may be made by:

  • cash at the premises;
  • card payment at the premises;
  • bank transfer based on a proforma invoice issued by the Service Provider.

VII. Health Disclosure and Client Responsibilities

Before any treatment, the Client must inform the Service Provider of all circumstances that may affect the safe delivery of the service — including, but not limited to: allergies, skin sensitivities, medications, pregnancy, and any dermatological or other health conditions.

The Service Provider accepts no liability for adverse reactions or consequences resulting from the Client's failure to disclose complete and accurate health information.

The Service Provider reserves the right to decline a treatment if proceeding could pose a risk to the Client's health.

All tools and equipment are sanitised before and after each treatment in accordance with applicable hygiene regulations.

VIII. Quality Guarantee

The Service Provider guarantees the quality of each treatment for a period of 7 calendar days from the date of the appointment, provided all of the following conditions are met:

  • the Client followed the aftercare instructions given by the Service Provider;
  • the reported issue is not caused by external mechanical damage (impact, scratching, etc.);
  • the Client reported the defect promptly with photographic evidence.

The guarantee does not cover modifications or repairs made by the Client at home, nor pre-existing health conditions. If the issue falls outside the Service Provider's responsibility, any correction will be charged to the Client.

IX. Intellectual Property

All text, images, videos, and other content published on the Service Provider's website and social media platforms are protected by copyright. Reproduction, distribution, or use of these materials in any form without the Service Provider's prior written consent is prohibited.

Free content published by the Service Provider (tips, advice, articles) is for informational purposes only and does not constitute professional advice. The Service Provider accepts no liability for any damage arising from the use of such content.

X. Termination

The contractual relationship terminates:

  • upon completion of the service;
  • by mutual agreement;
  • by immediate termination by either party, if the other party materially breaches these Terms.

The Service Provider is particularly entitled to terminate the contract with immediate effect if the Client behaves in a disrespectful, abusive, or threatening manner.

XI. Third-Party Services

This website may contain links to services operated by third parties (e.g. appointment booking systems, social media platforms). These services are governed by their own terms and privacy policies. The Service Provider accepts no responsibility for the operation, content, or data processing practices of third-party services.

XII. Data Protection

The Service Provider processes the Client's personal data in accordance with applicable data protection legislation. The details of data processing are set out in the Service Provider's separate Privacy Policy, available on the website. The Service Provider undertakes to maintain the confidentiality of all personal information obtained during treatments.

XIII. Complaints

Clients should direct any complaints to the Service Provider first, using the following contact details: phone: +35797724990, email: [Not provided]. The Service Provider will investigate the complaint and respond in writing within 30 days at the latest.

If the complaint is not resolved satisfactorily, the Client may seek further remedies through the competent consumer protection or dispute resolution bodies in their jurisdiction, or ultimately through the courts.

XIV. Final Provisions

Matters not covered by these Terms are governed by applicable law.

If any provision of this document is found to be invalid, the validity of the remaining provisions shall not be affected.

The Service Provider may amend these Terms unilaterally (in particular due to changes in legislation or business circumstances). Amendments take effect on the date of publication on the website and do not affect agreements already in place.

Failure by the Service Provider to exercise any right on a given occasion does not constitute a waiver of that right.